Accept custom or AI-built software using a founder-run test plan for customer journeys, permissions, repeat actions, and failures.
A good demo proves that one path worked once. It says little about duplicate actions, wrong permissions, missing information, slow services, or a customer using a smaller device.
Brownsmith's agent work has shown that written instructions alone do not always produce the intended action. You will turn the risks in a brief into repeatable checks across the interface, API, business rules, and recovery path.
The result is a release test plan another person can run and a decision record for what must be fixed before launch.
We use this guide in Brownsmith's own team training. The tools are available to anyone; the creative work is choosing what fits the problem and knowing how to judge the result.
Non-technical founders working with consultants, developers, agencies, freelancers, or AI coding agents.
No engineering experience is required. Bring a product idea, proposal, or existing software decision to examine.
Put the guide to work
Test a normal case, a credible failure, and an unauthorised or duplicate action before accepting the workflow. Create a short, repeatable test run that covers the workflow customers pay for and the failures that can harm trust.
Illustrative product or service: A paid report service with sign-in, checkout, and report delivery
Continue the decision path
Brief a builder or coding agent, review the hidden system as well as the interface, and accept the result with repeatable tests.