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Courses / Designing Work for AI Agents

Designing Work for AI Agents

Turn loosely understood work into a bounded agent workflow with explicit context, tools, approvals, tests, and accountable human review.

Giving an AI agent a goal is easy. Designing work it can perform reliably requires a clearer model of the objective, the decisions inside the work, the actions available, and the points where authority must remain with a person.

This course explains how to document context, tools, constraints, expected outputs, approval boundaries, and realistic failure cases before an agent becomes part of an operating workflow.

The goal is not maximal autonomy. It is a maintainable division of work in which deterministic automation, agent reasoning, and human judgement each have an explicit role.

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60 minutes of published reading
6 published lessons

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Learning Outcomes

  • Separate objectives, decisions, actions, and approvals in an agent-assisted workflow.
  • Define the context, tools, constraints, and evidence an agent needs for one responsibility.
  • Choose deterministic automation when rules are more reliable than model reasoning.
  • Match human review and approval to consequence, reversibility, and uncertainty.
  • Test realistic exceptions, unavailable tools, missing information, and unsafe requests.
  • Maintain the workflow as models, tools, policies, and business rules change.

Intended Audience

Founders, operators, product leaders, consultants, and technical teams introducing AI agents into real business workflows.

Prerequisites

No machine-learning or software engineering experience is required. Bring one repeatable workflow that could benefit from controlled agent assistance.

Module Outline

Module 1

Agent Workflow Foundations

Design a bounded agent responsibility from objective and context through authority, evaluation, failure handling, and maintenance.

View Module
  1. Objectives, Decisions, Actions, and Approvals9 min
  2. Context, Tools, Constraints, and Expected Outputs10 min
  3. Deterministic Automation or Agent Reasoning11 min
  4. Human Review Proportional to Risk9 min
  5. Testing Exceptions and Failure Cases10 min
  6. Maintaining Agent Workflows Over Time11 min

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AI-Assisted Product BuildingUse conversational AI, vibe-coding platforms, coding agents, skills, and agent systems as parts of a controlled product-development workflow.Testing and Quality AssuranceTest interfaces, APIs, workflows, permissions, limits, and failure cases before users discover the problems.Security, Ownership, and OperationsProtect the product, retain control of critical accounts, and prepare the system to be maintained after launch.