Brownsmith Dynamics
Collaboration

Chatwoot: Hosting, Uses and Alternatives.

Self-hosted support inbox, live chat, and customer conversations.

Visit Chatwoot

License

Open Source

Self-hosting

Available

Docker

Supported

Cloud

Available

What Chatwoot Is Best For

  • Customer support
  • Live chat
  • Shared inboxes

Stack and Deployment Notes

MIT; marked fully free in the research report.

Ruby on RailsVuePostgreSQLDocker

Production readiness: Mature

Alternatives Chatwoot May Replace

Intercom, Zendesk

Related Collaboration Tools

Zulip

Threaded team chat for software teams and communities.

Mattermost

Team collaboration hub for engineering and ops teams.

Plane

Project planning with issues, cycles, docs, and roadmaps.

Mastodon

Federated social platform for communities and networks.

Huly Self-Hosted

Docker Compose and Kubernetes deployment kit for self-hosting Huly, the open team workspace for projects, docs, chat, and knowledge work.

Leantime

Open-source project management system for strategy, planning, execution, docs, goals, kanban, timelines, and team collaboration.